Refund Policy - Effective 11/23/09

  1. All requests for refunds or cancellations must be received in writing within 2 weeks of online purchase.
  2. Mailing Address: 4475 Castleman Ave. - St. Louis, MO 63110 or e-mail
  3. Requests will be reviewed and processed by the Budget & Finance Department. (314-577-9473 ext. 6564).
  4. If request is approved, refund will be issued within 6 calendar weeks to the credit card originally used for the purchase.

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